...hi, I've been listening to the great music here for a week or so now, and I'm a prog reviewer from
www.progarchives.com.
I came here after finding this station listed in the prog archives "radios" list, and I have a few questions. The reason I've posted is that I'm confused on a few points. When I first came here, it was very hard to get a bearing. The FAQ and Help sections were separate and not immediately accessible, there is no welcoming instructions or guidlines or information, and I was jus a bit confused. This is by no means an insult, just a couple minor points which I noticed. I'm not asking for anything, just making some suggestions. I think if the layout were better, many more would listen. I myself was scared off a couple of times in my confusion before I dug in and finally figured everything out.
But the main reason I posted here was because of something simpler. I attempted to make a request, and it said "request failed because requests are disabled" or something like that. I was wondering why that was, and if there is some guidline about that. Also, yesterday the "gagliarchives" came up and lasted twice as long as the time at the right said it would. Again, these are fairly minor imperfections to a wonderful station, but they're large enough for me to mention them.
A guidelines section, clearly visible, with a general overview of how the station works and is run would be very nice. It would explain rules on requests, an FAQ, help and support, and clear instructions on who to talk to about problems. I still have yet to figure that last one out...and that's why I've blindly posted this here.
I probably posted this in the wrong section, so could anyone who does know where this type of thing goes forward it there? Possibly to the webmaster or whoever handles stuff like this?
I'm sorry if I started out on the wrong foot or if I was too formal, I'm just testing the water. I apologize for any mistakes I've made. I don't want to seem like I'm charging in with outside views and things, but it's the only thing I've seen to do.
Again, I love the station, in fact it's the only radio I listen to. I mainly am posting to find out why my request was not processed, and am speaking for the hundreds of others who most likely were intimidated into not listening in to this excellent station, which I think everyone should be given the chance to hear. I don't want a little thing like confusion and a unintuitive layout to keep someone from hearing this great music.
Thanks again!